We Are Leaders In Parts and Service Selling Systems

Infomedia is a leading global provider of information solutions to the after sales parts and service sector of the global automotive industry. Founded in 1987, Infomedia supplies online parts selling systems, sophisticated menu pricing systems, a range of publications, as well as data analysis and information research for automotive manufacturers. Our products are subscribed to by over 57,000 users from franchised and independent auto dealers in over 185 countries around the world.

Our parts solutions including Microcat^® LIVE™, Microcat MARKET™ and Microcat PartsBridge^® allow users to precisely and quickly identify replacement parts manufactured by the world’s leading OE companies – so they can find the right part, the first time. Our service solutions including Superservice^® Menus™ , Superservice Triage™ and Superservice Register™ allow users and OEMs to continually deliver exceptional service performance for their customers.

This companion suite of online parts and service selling tools forms the architecture design we call, Microcat.Network, an internet-based framework for professional dealership parts and service selling tools and services. Its intentional multi- franchised design allows dealership personnel to learn how to use parts catalogues, service quoting, collision bidding, service recording and other advanced tools for one OEM franchise, and then apply that same knowledge to all others – no additional training required. Dealers not only have instant access to catalogues and menus for vehicles in their immediate region, but from any region in the world, if permitted by their OEM.

Infomedia’s development organisation is housed in Sydney and Melbourne, Australia and Cambridge, UK. Its teams are experienced at delivering high-quality, high-performance online software for dealerships around the world. Its teams manage systems that provide the solid foundation that makes the Microcat.Network so reliable in terms of content quality, operational performance and timeliness of delivery. These time-tested systems receive, converge, quality assure and publish the various data, images and process rules required for Microcat.Network products. The systems are a combination of sophisticated proprietary applications, tools, relational database codesets and repositories which have been developed and continuously improved over the last 24 years.

Our technical personnel have for many years supported automotive manufacturers with parts cataloguing and releasing activities. Our staff members have performed parts cataloguing activities for Chrysler, Daewoo, Daihatsu, Ford, General Motors, Honda, Hyundai, Isuzu, Jaguar, KIA, Land Rover, Lexus, Mack Trucks, Mercedes-Benz, Mitsubishi, Nissan, Subaru, Suzuki, Toyota and others.

For over 20 years directly and 45 years through acquisitions, we have specialised in the development and licensing of information technology solutions for the global automotive industry. We have 25 full time staff members dedicated to purely automotive research. Together, these staff members have over 200 years worth of hands on, technical experience in the automotive industry.