The Online System that Works for You
Microcat LIVE opens new possibilities for the way parts are sold and how parts departments can be organised. Being internet-based, parts selling no longer has to occur from a fixed workstation. Parts people don’t have to perform software installation or data update tasks. Parts information is as current as it is published by the automaker. These advancements give early adopting dealerships a competitive edge in their markets. With salespeople no longer tied to a fixed workstation or wasting time with software update tasks, you have new freedom to innovate and get creative with your selling strategies.
Microcat LIVE was developed over the past four years, after listening to the wish-lists of dealers and automakers around the world for a new generation EPC. High on their list was for it to be online – via the Internet – with no more discs to install, no more dongles to tie users down to a single machine, and no more delays getting the latest parts and pricing information to the front counter. We’ve heard, we’ve performed, and we are releasing the solution for all those requests and more. Already in use by dealers in several countries, including the USA, U.K., Germany, France, Canada, Mexico and Australia, it is the most widely used, fully online, professional parts catalogue in the world.
It Works for You
Microcat LIVE works for you as it always displays the latest available parts information automatically – 24/7. There is no waiting until next month’s disc arrives and no server updates to install! Just switch on the computer and it’s all there. You have confidence that you’re always using the most up-to-date information available. There’s nothing to get lost or broken in the mail.
There’s no access device to plug-in, no application software to load, no update discs to install at any time. With Microcat LIVE all you need to know is your Username and Password. It frees you from computer maintenance headaches and lets you spend more time increasing sales!
New Sales Potential
Do you want to sell parts from the front counter, back counter, on the road, or from home – No Problem! Microcat LIVE works anywhere there is an internet connection and an internet browser. It doesn’t mind if you want to use a Windows, Macintosh, Linux or wireless tablet computer; it works on all of them. Its flexibility future-proofs your parts department and your team’s parts selling experience. Wherever and whenever you’re connected, it’s ready to work for you.
Microcat LIVE fully integrates with Microcat MARKET.
This is helping thousands of dealers automate some of their trade sales, by letting their customers place their own orders with you. This self-serve approach is proven to increase sales and reduce dealership costs.
Microcat LIVE is built by parts people for the way parts people work. There are fewer steps to get to the right part. New search and filtering tools quickly get you to where you want to go. Images are fast to display. And, technical reference material is linked in. Other new features like single-click DMS integration and automatic email and print set-up, work for you to empower productivity and increased parts sales.
Users of all levels of experience catch on quickly to Microcat LIVE. While you won’t need much assistance to start using it immediately, Infomedia’s new online See and Learn videos, will teach you the way you want to learn – by example. Application functions are divided into two to four minute videos that precisely demonstrate a particular function. There is no wasted time, no drifting off. See and Learn training is an effective and targeted way that Microcat LIVE works for you.
Gaining the Competitive Edge
Everyone understands that early adopters gain a competitive edge. In the case of upgrading or converting to Microcat LIVE, it’s easy to see that benefit coming to your dealership in four key ways.
1. Sales accuracy is increased with the latest data, making for happier customers and fewer returns.
2. Faster searching and display functionality means staff can serve more customers per day. Staff and management time is regained and stress reduced when there are no computer update tasks to do.
3. Operational costs are reduced or eliminated when no special servers or hardware systems are needed, and when EPC subscriptions can be used at any authorised computer inside or outside the dealership.
4. An EPC not restricted to a fixed position in the dealership, creates the potential for new sales and service strategies to expand sales and increase customer satisfaction.
