Provides auto dealers access to VIN-precise service and repair quoting
10 February 2021 – Sydney, Australia – Infomedia Ltd (ASX:IFM), a leading software provider in parts, service and data insights solutions to the global automotive industry, recently announced it has entered into a strategic partnership with US-based, customer experience dealer management system (ceDMS™ ) DealerBuilt.
Infomedia’s Superservice Menus™ will be integrated into LightYear™, DealerBuilt’s modern, highly-customizable ceDMS platform that can be precisely tailored to a dealership’s unique business processes and enterprise transaction and reporting requirements.
DealerBuilt clients will have seamless access to Infomedia’s industry-leading service pricing guides and VIN1-precise quoting system that allow fixed operations departments to create fully-priced service and repair quotes with efficiency and ease.
Infomedia’s CEO Jonathan Rubinsztein said “We are really excited about the opportunity to partner with DealerBuilt in the US. Infomedia and DealerBuilt are aligned in our commitment to provide innovative technology solutions that meet the key objectives of our valued customers.”
Mike Trasatti, CEO, DealerBuilt said “Infomedia has an incredible wealth of aftersales data and expertise that they’ve harnessed to deliver world-class service pricing guides. Our integrated access to Superservice Menus™ will enable clients’ service and parts departments to improve productivity, sell with more consistency and accuracy, and deliver a superior customer experience.”
“In addition, the solution’s flexibility when it comes to customizing menus and pricing to meet specific dealer needs aligns perfectly with DealerBuilt’s mission – we’re here to empower each dealer to use technology to realize their unique vision for their dealership,” he said.
DealerBuilt dealers will have access to secure, real-time, bidirectional integration between LightYear and Superservice Menus and will be able to quote an accurate and complete service price, every time, specific to the vehicle:
- Access accurate, VIN-specific menu information seamlessly within LightYear.
- Generate fully-priced and itemized quotes, repair orders, invoices, and lifetime service plans in seconds.
- Leverage repair operations that contain all related parts required – not just the primary or causal part.
- Create and customize menus, labor rates, labor times, and parts and shop supplies pricing to support a dealership’s specific brands, pricing needs, and sales strategies for the service department.
- Access information for 40 brands, including up to 300 common repairs per model and 10 years of model coverage, with new models added as they are released.
- Receive automatic updates with the latest automaker parts and pricing information.
“Infomedia is thrilled to partner with DealerBuilt,” said Brian Consaul, President of IFM Americas.
“In addition to providing exceptional core DMS capabilities, DealerBuilt is laser focused on equipping dealers with the tools they need to enhance and modernize the customer experience. Infomedia is also focused on providing innovative, timely and efficient solutions that help dealers deliver informative, engaging customer service resulting in higher customer satisfaction and increased service and parts sales. There’s a terrific synergy with our new partnership and we look forward to the success that our combined solution will drive in dealers’ fixed operations departments,” he said.
About Infomedia (ASX:IFM)
Infomedia Ltd is an Australian-based technology solutions company that develops and supplies electronic parts catalogues, service quoting software systems (SaaS), and data analytics and business insights for the aftersales parts and service sector of the global automotive industry. Infomedia has led innovation in aftersales technology within global automaker and distributor networks for more than 25 years and continues to expand its reach within the three regions in which it operates Asia Pacific, the Americas and Europe and the Middle East.
Based in Grapevine, Texas, DealerBuilt provides a dealer management system (DMS) for auto dealers across the United States. DealerBuilt was formed in 2008 to bring to market an enterprise DMS providing automobile dealer and dealer groups a viable alternative to the established market offerings. Over the years, DealerBuilt has seen increased demand for its more modern, scalable platform with an emphasis on being a dealer advocate for new and innovative services in the DMS space
For more information, call 888-808-0733 or visit www.dealerbuilt.com.
Further queries, please contact:
Head of Investor Relations & Communications
O: +61 2 9454 1547 M: + 61 424 693 055