SQL Operations Manager

Infomedia & the role

Infomedia is a leading global provider of SaaS and DaaS solutions to the automotive industry. Headquartered in Australia, Infomedia has been at the forefront of vehicle and customer lifecycle system innovation for more than 30 years. We develop online parts selling systems, service quoting and inspection solutions, data analysis, predictive marketing, and eCommerce solutions.

Position Overview

The SQL/Data Operations Manager will be a hands-on leader responsible for

managing all operational responsibilities of the SQL Operations and data teams in the Infomedia Atlanta Office.

The role involves owning the SQL ecosystem by ensuring system health, performance, and availability.

The candidate will also collaborate with development teams to enforce standards, manage SQL code review, and ensure the database environment aligns with operational needs. Knowledge of high availability technical environments, performance optimization, and operational best practices is critical.

Key Responsibilities:

• Revamp and overhaul of roadmap to align with key business objectives
• Schedule and plan work for team in accordance with the roadmap
• Tasking and staying on top of assigned work items
• Lead proactive 24/7 monitoring and support for highly-available SQL environments to ensure optimal performance.
• Enforce SQL code and schema development standards by conducting regular code reviews with team members
• Develop and implement global standards for security, including compliance with GDPR, PCI-DSS, and encryption standards.
• Continuously analyze and optimize SQL performance, including tuning Stored Procedures and Functions, Index management, and optimizing MS-SQL configurations.
• Coordinate with cross-functional teams for capacity planning and resource allocation.
• Regularly audit the SQL environments, identifying and addressing areas for improvement.

Requirements:

• Proven experience in managing highly available MS-SQL environments.
• Strong background in SQL development and performance tuning.
• Experience with synchronized, distributed SQL architectures.
• Ability to work independently, with strong problem-solving and communication skills.
• Understanding of SQL security, encryption, and compliance with industry standards (GDPR, PCI-DSS, ISO 27001).
• Ability to be part of a 24/7 on-call rotation for incident response.

Preferred Qualifications:

• Experience with DTS/ETL processes.
• Programming skills in languages relevant to database management.
• Automotive industry or dealership experience is a plus.

What We’re Looking For:

• A proactive individual who actively monitors and optimizes SQL operations to prevent performance issues while also empowering team members.
• A hands-on manager who can enforce standards, collaborate effectively, and maintain high availability in SQL environments.
• Someone passionate about solving complex, geographically distributed system challenges and mentoring team members through these challenges.
• A Manager who demonstrates a proactive, problem-solving approach, going beyond traditional DBA tasks to enhance overall operations.
• A leader who prioritizes system improvement initiatives and actively engages with their team rather than focusing solely on ticket-oriented tasks.

Why choose us

Put simply, we are a business who are a global leader in our industry on the cusp of a period of growth, innovation, and evolution, and we have no plans to slow down anytime soon. We develop innovatively crafted, data-driven cloud software solutions for some of the best and most well-known automotive brands across the globe. The day-to-day varied work coupled with our relaxed, informal, yet high-performing environment are the key things that make our team happy.

Culture and Benefits

Here at Infomedia we take our team members and our service very seriously. We live by our core values of Accelerating Performance, Driving Innovation & Service, Navigating Global, Steering Locals, and Having Fun in the Fast Lane. We work hard, but we play hard too. We offer a robust benefits package, including paid parental leave, flexible working arrangements, health benefits, growth, and career development and recognition.

About Infomedia

Infomedia offers its Microcat® EPC, Superservice™ Quoting & Inspection software, Infodrive™ Data & Analytics, SimplePart™ ecommerce platform as ‘turn-key’ solutions to our OEM customers and their dealership networks.

• 30 years industry experience
• Established global operations throughout 186 countries in over 40 languages
• Our software is used by over 250,000 automotive industry professionals around the world.

Please note that you must have valid identification to work in the United States to be eligible for this role, and only candidates who meet the above criteria will be contacted.

Infomedia is an equal opportunity employer and welcomes all qualified applicants. Infomedia does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.