As the holiday season comes to a close, chances are that your local auto dealership has been very active in giving back to your community and helping out those in…
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Over the past few years, portable devices such as tablets and smartphones have transformed service processes and become essential technology for service staff around the world. Coupled with new systems…
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Technology and connectivity innovations featured in the latest consumer electronics such as smartphones and tablets, are now rapidly finding their way into the vehicles of today. In recent years, automakers…
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In 1987 a young parts interpreter stood in front of his microfiche reader and thought, there must be a better way to find parts. By day, Wayne Sinclair sold parts…
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The way of the future? Earlier this year, Google co-founder Sergey Brin revealed that the company has quietly designed and manufactured its own line of driverless vehicles. Still unnamed, the…
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As technology advances continue to blur the navigating / entertainment / diagnostic experience, some interesting trends have emerged. In the “The Connected Vehicle,” (www.myguy.org) it was reported that 42% of…
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All 10 parts now available! In order to get to know our customers and their needs better, we embarked on a journey to discover what the dealership and the automaker…
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How many times have you unsuccessfully tried to explain a repair operation to your customer? Usually, they tell you they “just can’t picture it.” Now, they can. With Superservice Triage,…
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“I believe in the Golden Rule - The Man with the Gold... Rules.” – Mr. T. Challenging even Mr. T in the gaudy department, Londoners were recently lucky enough…
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Cars weren’t the original product of Toyota. In 1924, Sakichi Toyoda, founder of Toyota Industries, invented the Toyoda Model G Automatic Loom. This Loom revolutionized the industry, resulting in a…
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