GROW SALES
AND
CUSTOMER
RETENTION

We combine analytics and global aftersales expertise to inspire Automakers and Dealerships with insights that help reduce operational costs, grow sales and improve customer retention.

Infomedia has over 30 years’ experience as an innovative SaaS provider of Service, Parts and Data solutions to the Automotive Aftersales market.

We understand the daily business pressures and challenges your Dealer Group faces in getting consolidated accurate reporting views, to then make informed decisions that improves the bottom line – ‘the single source of truth’.

With Data Insights, we bring together the data silos and join the dots into a single portal view of all your KPIs, to allow you to ‘compare apples with apples’ and make the correct and timely business decisions.

  • Dedicated dashboards – Parts, Service & Retention
  • Tablet and mobile-friendly UI / UX
  • Budget, trend and comparison views
  • Industry standard suite of 70+ metrics displayed
  • Seamless DMS and 3rd party systems integration
  • Integrated programs available (marketing communications)

Unlock the value of your data with trusted solutions and technology

BOOST AFTERSALES PERFORMANCE
WITH THE POWER OF DATA INSIGHTS

Data Management – We manage the data collection, validation, standardisation and comparisons to give you complete confidence in the accuracy of Data Insights
Dashboard Reporting – Grow your Aftersales by unlocking the value in your data, with easy access to intuitive dashboards based on your KPIs
Additional Programs – Maximise your data, gain additional insights and drive profits by integrating your KPI dashboards to over 40 additional programs
Accelerate Retention – retention is key to long-term success. Identify and entice lapsed or warm customers with personalised and carefully targeted communications and incentives
Improve Profitability – Make informed operational business decisions that will increase your bottom line with accurate and transparent insights to your Aftersales activities
Data InsightsGrow sales and customer retention

See how you can harness the power of Data Insights to boost aftersales performance.