Multipoint Inspection Process Provides Crucial Data In Today’s Fixed Ops World As featured in Fixed Ops magazine Nov/Dec 2015 edition Data is not a terribly exciting conversation for most people,…
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Global automotive industry solution developer, Infomedia Ltd announced today that it has agreed to terms with Hyundai Motor America (HMA) for a three year agreement to supply and install components…
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Kia CVIS powered by Superservice Powered by Infomedia’s Superservice platform, CVIS is leading technology that improves the productivity and profitability of Kia Fixed Operations departments. It also works as a…
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“Mobile devices turn every waking moment into a potential research or shopping occasion.” – Deborah Sharkey, Vice President at eBay USA1 Consumers are now comfortable buying and booking all types…
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Social media has changed the way people communicate, how customers behave and act, and how businesses are run. Many businesses may be apprehensive about using social media, but when used…
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Dealerships are aware of the importance of engaging with the customers and providing great customer service in order to increase Aftersales revenue. While providing free coffee and Wi-Fi might make…
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Our customers at Infomedia are constantly looking out for ways to improve the productivity and efficiency of their dealership. In this week’s blog article, we discuss how dealerships and automakers…
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For the past couple of articles in this blog series, we have been discussing a topic that’s important to our customers: customer retention. In the last article, we stressed the…
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In last week’s blog series, we discussed about how two-thirds of vehicle service is lost after the third year of warranty, and how Aftersales processes needs to be improved in…
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One of the concerns that we often hear about from both automakers and dealerships are how difficult it is to retain service customers after their warranty period is over. In…
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