In this week’s fourth instalment, we explore how the rapid growth of the Internet affects the automotive industry, and how integrating the Internet and Aftersales selling solutions can be used…
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Having information and knowledge is vital when making important decisions. In today’s automotive industry, automakers and dealerships are surrounded by plenty of data, but face the difficulty of turning basic…
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Google’s driverless car has been burning up news and social media outlets, portraying a futuristic world where cars drive themselves. Rapid development in this area excites some; frightens others. What’s…
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In last week’s blog instalment, we covered how improving processes and using better technology in the dealership can improve customer satisfaction and retention. For this week’s topic, we will be…
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This first instalment of the white paper covers the most important aspect of the dealership: the relationship with their customers. Many dealerships express the difficulties that they face in trying…
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Delivering a consistent, seamless and personalized experience A service department can help to increase a dealership’s profit margin—and a positive experience in the service department can help build strong personal…
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Fancy owning a Ferrari but can’t quite come up the funds? Now your chance has arrived at a significantly cheaper price, even if it’s a less exhilarating ride! In October,…
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The development of wearable technology that could impact the automotive industry is gathering pace. Earlier this year we looked at the immense potential for ‘connected’ wearables in the Service Department,…
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“With Toyota as its premier partner, and the majority of its teams being sponsored by car brands, the AFL could almost be called the Automotive Football League” – Roy Morgan…
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Dealerships in the US have the reputation for being markedly more expensive than independent shops when it comes to maintenance and repair. Where did that perception originate? Does a scheduled…
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