We combine data analytics and global aftersales expertise to inspire Automakers and Dealerships with insights that help reduce operational costs, grow sales and improve customer retention.
We combine data analytics and global aftersales expertise to inspire Automakers and Dealerships with insights that help reduce operational costs, grow sales and improve customer retention.
Data Management
We source, cleanse and standardise DMS and other disparate data to provide unique business transparency. Our powerful BI engine brings to light hidden data relationships to power big ideas.
Performance Insights
Drive incentives and loyalty programs with real-time insights into dealer performance and customer behaviour. Dealership dashboards allow tracking of lapsed customers, parts and service sales, productivity KPI’s and CSI.
Forecasting
Generate accurate demand forecasts for parts and service sales using VIN precise analytics that unleash the potential of transaction data. Easily map customers, discover patterns, and calculate inventory requirements.
Customer Experience
Build relationships with a VIN precise marketing engine that automates event driven satisfaction surveying, service retention programs, road side assistance registration, parts rebates and more.
Dealer Optimization
Optimize and grow dealer performance with predictive analytics that drive dealer action plans, automate workflows, improve CRM processes and measure productivity and sales efforts.
Unlock the value of your data with trusted products and technology.
Unlock the value of your data with trusted products and technology.
We help Automakers and Dealerships transform the way they operate and communicate with customers.
Our data-driven insights provide distinctive new capabilities to drive better decisions and more effective customer programs.
Data Management
- DMS interface
- Data collection
- Manage data supply
- Mapping and standardization
- Deliver insights
- Reporting
Customer Retention
- Retention analysis
- Lost customer reporting
- Sales by customer
- Parts KPI dashboard
- Interface with DMS
- Report Dealer KPIs
Marketing Campaigns
- Demand generation
- Predict customer (VIN) requirements
- Parts & Service campaigns
- Vehicle sales campaigns
- Market segmentation
- Customer categorization
Service Menus
- Menus production system
- Data Management
- Fixed-price service programs
- Accessory Fitment
- Quoting Tool
- Reporting
OEM Programs
- Auto parts rebates
- Open work order reporting
- Auto warranty claims
- Service plan management
- Financial assist programs
- Sales through service
- RSA registration
Dealer Visit Reporting
- OEM Regional Manager CRM
- Brand standards auditing
- Service and parts visit
- Sales visit
- Technical visit
- Dealer Action Plans
- Digital Sign Off
Customer Surveying (CSI)
- Dynamic survey creation
- Intuitive and event driven
- Purchase experience
- Service experience
- Incident management process
- Appeals process
- Dashboard reporting
Business Applications
- Service models & schedules
- Manual KPI reporting
- Technical and product reporting
- Sales activity reporting
- Floor-tracker
- RIM integration
- Digital Asset Management
- Lead management & Rapid Response
