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Quoting and eMPI software

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Superservice Platform

Superservice is leading edge software that improves the productivity and profitability of automaker Fixed Operations departments.

Precision Service Quoting

Menus – VIN-precise Service Quoting software that grows customer satisfaction and increases sales of parts and labour.

Digital Vehicle Inspection

Triage – Mobile-friendly electronic Multi-Point Inspection (MPI) software that enables staff to identify, price and convert additional repair work.

Within the first 2 weeks of using Superservice, I realized this program is an absolute game changer for a dealership.

Darrell Greer, Service Director

With Triage, using the photo and video feature on the tablet, give the customer confirmation they are getting what they paid for.

Michael Vanaquoy, Master Technician — Clintons Toyota

The ability to take digital pictures of the repairs needed on a customer’s car, and also be able to email that digital picture with a complete multi-point inspection report to the customer, helps the customers a lot.

Dirk Dunham, Service Consultant — Larry H Miller Hyundai

Superservice Triage is a profit generator. You sell more. It’s not just labor sales, it’s also parts and tires, and it helps us sell across a number of departments.

David Sheldrake, Aftersales Director — Hexagon of Highgate BMW

We’re giving that “small shop” feel again because we’re actually spending more time with our customers, who is the most important person in the circle anyway.
I think it builds a large trust with the customer. I can’t speak highly enough of Superservice.

Bruce Griffith, Workshop Manager — Toyota Escondido

I would highly recommend Superservice to any other dealership as it eliminates paper waste, it increases productivity and decreases down time.

Mike Bailey, Master Technician — Larry H Miller Hyundai

Using Superservice Triage, we can see our sales conversion rate at 50% and it's helped us to achieve an additional $73 per R.O.

Michael Stringfellow, Service Manager — Clintons Toyota

With Superservice, we can quote fast and fill orders fast, and this all contributes to CSI and improvements to the parts department.

Jesse Posadas, Parts Manager —Larry H Miller Hyundai

Superservice is a great tool to help us convey necessary, immediate and future service needs to our customers.

Jessica Fischer, ASM — Toyota Escondido

Superservice is transformational. From workshop productivity, to the transparency with the customer, even the reporting and the bottom line profitability. We use it every single day.

David Lesaffre, Service Director — Hyundai