
Parts
Smarter collision parts ordering starts here.
Overview
Microcat AI is a powerful new feature in Microcat EPC, built specifically for wholesale parts teams. It automatically validates part numbers in repair estimates and parts orders, reducing manual lookups and eliminating incorrect part orders. It makes every trade parts order faster, smarter, and right the first time with a seamless workflow and accuracy you can trust.
Benefits
95% faster order processing
Microcat AI slashes order processing times from 10 minutes to less than 30 seconds on every single order, which frees up your team to focus on the customer instead of on data entry.
Reduce errors and returns
Microcat AI is armed with cutting edge OCR parts recognition, so there are no more hassles because of low quality data. With instant VIN validation, you'll eliminate incorrect part orders and reduce cancellations and returns, saving you time and money.
Quote faster and win more business
Respond to body shops and IMT in minutes, impress with speed, and secure orders quickly. You'll also have the opportunity to conquest aftermarket parts.
Key Features
Native to Microcat EPC
No installation required. Just sign up and start using it directly within your EPC. Microcat AI imports repair estimates, automatically scans the document, extracts the VIN and all part numbers, and inputs it into Microcat EPC.

VIN-accurate validation
With easy drag and drop usability and a seamless workflow, Microcat AI automatically checks all part numbers in estimates, identifies genuine parts, and reviews orders for VIN applicability. This “get it right the first time” approach reduces costly part returns.
Built for real world workflows
It works with all estimates and orders, including from CCC, OPSTrax, CollisionLink, RepairLink, PartsTrader, and email attachments. No more re-keying data manually and no more guesswork; orders are ready for loading into Microcat EPC carts and DMS transfer.

Supersession chain search
Find any part in a supersession chain and validate its VIN applicability. With every part validated for that VIN, Microcat AI ensures precision with every order.

Committment to seamless security
With trusted file import and ISO27001-compliance, your data remains safe. What’s more, Microcat AI is built on Infomedia’s AWS infrastructure so not only does your business remain secure, but your workflow is seamless.

Add-on Modules

Microcat Service and Repairs
Microcat Service and Repairs enhances your EPC with VIN-specific data to show all parts required for a specific service—plus related parts, local accessories, labour times, and fluid specs and quantities. Everything needed can be identified and ordered quickly and easily.

Microcat Messenger
Lets your teams send exchange SMS, photos and videos directly from Microcat, with external shops or anyone in the dealership, keeping all communication and data securely inside the system – not on personal phones.

Microcat Pro
With a full EPC on their tablet, technicians can order parts right from the bay – no parts counter line, no delays. Mobile service vans can do the same on the road, identifying and ordering parts instantly to keep every job on schedule.
How it Works
Discover how Microcat AI can help with parts orders efficiency.
Customer Stories
See how dealerships are using Microcat AI to improve accuracy, efficiency, and their aftersales customer experience. Explore our case studies to learn more.
Request a Demo
Request a demo to see how the latest in AI technology can drive revenue and boost efficiency.



