In a recent article by the Australian Financial Review, it states that half of Australian firms believe that innovation is merely a buzzword. The survey results also show that 23%…
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Infomedia Ltd (ASX:IFM), a leader in parts and service software to the global automotive industry, announced today it has appointed Ms Sharon Kitzman as President of IFM Americas following the…
Industry-leading wholesale parts CRM & activity management platform, Microcat CRM (formerly FieldForce), is officially part of Pentana Solutions’ Integrated Partner Program. This partnership delivers greater efficiencies to those using Microcat CRM – with…
Marshall Volvo: How they Improved their Service Sales with an eVHC System Are you looking to improve your service sales? Many dealerships are turning to advanced electronic Vehicle Health Check…
If you were unsuccessful in converting a service repair issue with a customer, do you know why? Capturing this information is important in order to recover lost service sales and…
What are the benefits of using an eVHC system? When a vehicle is brought into a dealership for its routine service work, it pays to do a thorough vehicle health…
Infomedia Ltd, a leader in parts and service software to the global automotive industry, announced today it has acquired a CRM software for the automotive parts wholesale industry from Sydney-based…
Today, Infomedia launches our exciting product brand refresh for the industry-leading Microcat and Superservice SaaS platforms. The new look and feel aligns our product brands to that of the Infomedia…
Have you heard about the new service secret weapon? Visual evidence such as videos and photos are fast becoming a popular sales tool in the Service Department. Many dealerships using…
Are you tired of using paper-based vehicle inspection checklists? Do you wish you could automatically price the repair work, including parts, labour, fluids, supplies and surcharges? Do you wish you could…