In these uncertain times when new car sales are plummeting, many OEMs are looking to adopt new ways of working and growing their aftersales business with data analytics. One of…
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Capturing New Opportunities with Connected Cars The rise of connected cars is growing exponentially and changing the automotive landscape, due to high consumer demands and rapid technology advances. We now…
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In a recent article by the Australian Financial Review, it states that half of Australian firms believe that innovation is merely a buzzword. The survey results also show that 23%…
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The Infomedia team celebrated a very important win recently. We proudly announced that after a global competitive tender, Infomedia was selected to be a technology partner to Nissan Motor Company. We…
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Quick lanes can work well – when done correctly. As I travel around the country and visit dealerships representing a variety of makes, the trend of implementing a quick lane…
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Multipoint Inspection Process Provides Crucial Data In Today’s Fixed Ops World As featured in Fixed Ops magazine Nov/Dec 2015 edition Data is not a terribly exciting conversation for most people,…
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As dealerships look for opportunities to increase the frequency of interactions with clients and enhance the value of each engagement, many are shifting focus from single occurrence front-end sales interactions…
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Less than 10%... That is the average dealer mechanical parts market share in their PMA (Primary Market Area). That means over 9 out of every 10 vehicles repaired in your…
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Social media has changed the way people communicate, how customers behave and act, and how businesses are run. Many businesses may be apprehensive about using social media, but when used…
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Dealerships are aware of the importance of engaging with the customers and providing great customer service in order to increase Aftersales revenue. While providing free coffee and Wi-Fi might make…
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