In a recent article by the Australian Financial Review, it states that half of Australian firms believe that innovation is merely a buzzword. The survey results also show that 23%…
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The Infomedia team celebrated a very important win recently. We proudly announced that after a global competitive tender, Infomedia was selected to be a technology partner to Nissan Motor Company. We…
Quick lanes can work well – when done correctly. As I travel around the country and visit dealerships representing a variety of makes, the trend of implementing a quick lane…
Multipoint Inspection Process Provides Crucial Data In Today’s Fixed Ops World Data is not a terribly exciting conversation for most people, but without accurate and precise data, most business professionals…
As dealerships look for opportunities to increase the frequency of interactions with clients and enhance the value of each engagement, many are shifting focus from single occurrence front-end sales interactions…
Less than 10%… That is the average dealer mechanical parts market share in their PMA (Primary Market Area). That means over 9 out of every 10 vehicles repaired in your…
Social media has changed the way people communicate, how customers behave and act, and how businesses are run. Many businesses may be apprehensive about using social media, but when used…
Dealerships are aware of the importance of engaging with the customers and providing great customer service in order to increase Aftersales revenue. While providing free coffee and Wi-Fi might make…
Our customers at Infomedia are constantly looking out for ways to improve the productivity and efficiency of their dealership. In this week’s blog article, we discuss how dealerships and automakers…
For the past couple of articles in this blog series, we have been discussing a topic that’s important to our customers: customer retention. In the last article, we stressed the…