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Customer Support and Sales
Australia
Phone: 1800 810 103
Fax: +61 3 9552 6399
Email: service@infomedia.com.au
New Zealand
Phone: 0800 443 901
Fax: +61 3 9552 6399
Email: service@infomedia.com.au
Japan
Phone: 080-0700-6747
Email: service@infomedia.com.au
Support Times: Mon – Fri 9:00am to 6:00pm (JST)
China
Phone: 400 120 9256
Email: service@infomedia.com.au
Support Times: Mon – Fri 9:30am to 6:00pm (AEST)
Rest of Asia Pacific
Phone: +61 3 9411 3129
Fax: +61 3 9552 6399
Email: service@infomedia.com.au
Support Times: Mon – Fri 9:30am to 6:00pm (AEST)
United States
Phone: +1 888 929 5599
Fax: +1 888 434 5544
Email: help@microcat.net
Support Times: Mon – Fri 8:00am to 8:00pm (EST)
Saturday 9:00am to 5:00pm (EST)
Canada
Phone: +1 888 807 1370
Fax: +1 248 381 8820
Email: help@microcat.net
Support Times: Mon – Fri 8:00am to 8:00pm (EST)
Saturday 9:00am to 5:00pm (EST)
Mexico
Phone: +1 800 681 9330
Email: ihelp@microcat.net
Support Times: Mon – Fri 8:00am to 8:00pm (EST)
Saturday 9:00am to 5:00pm (EST)
Latin and South America
Phone: +1 888 929 5599
Fax: +1 888 434 5544
Email: help@microcat.net
Europe
Phone: +44 1253 335501
Fax: +44 161 662 7402
Email: service@ifmeurope.com
Support Times: Mon – Fri 7:00am to 5:00pm (GMT)
Middle East
Phone: +44 1253 335501
Fax: +44 161 662 7402
Email: service@ifmeurope.com
Support Times: Mon – Fri 7:00am to 5:00pm (GMT)
Africa
Phone: +44 1253 335501
Fax: +44 161 662 7402
Email: service@ifmeurope.com
Support Times: Mon – Fri 7:00am to 5:00pm (GMT)
Toll Free Country Numbers
Austria 0800 293 338
Belgium 0800 7 8843
Denmark 8088 4790
Finland 0800 116 516
France 0800 905 480
Germany 0800 181 7095
Greece 00800 441 47361
Hungary 06 800 17240
Ireland 1800 556 115
Italy 800 780 615
Netherlands 0800 023 2309
Norway 800 13903
Poland 800 702 731
Portugal 800 861 119
Russia 8800 333 4677
Spain 900 996 181
Sweden 020 795 870
Switzerland 0800 561 230
Turkey 00800 448 828553
United Kingdom 0800 028 3076
Corporate Offices
Infomedia Ltd. – Head Quarters – Sydney
A.C.N. 003 326 243
Phone: +61 2 9454 1500
Fax: +61 2 9454 1799
Address: Level 5, 155 Clarence Street, Sydney NSW 2000
Melbourne
Phone: +61 3 9552 6300
Fax: +61 3 9552 6399
PO Box: PO Box 3083, Moorabbin VIC 3189
Address: 13 Cochranes Road, Moorabbin VIC 3189
IFM Europe Limited – Regional HQ – Cambridge
Phone: +44 1253 335501
Address: Second Floor, Suite B, Terrington House, 13-15 Hills Road, Cambridge, CB2 1NL, United Kingdom
IFM Deutschland GmbH – Germany
Phone: + 49 (0) 16095205919
Address: Oskar-Schindler-Str. 9, 50769 Cologne, Germany
IFM Americas Inc – Regional HQ – Michigan
Phone: +1 248 381 8850
Fax: +1 248 381 8820
Address: P.O. Box 701904 Plymouth, MI 48170.
SimplePart, LLC – USA
Phone: +1 888 843 0425
Address: 84 Walton St NW # 400, Atlanta, GA 30303, USA
