Ask questions. Anytime. Anywhere.
Overview
The Intelligence Centre connects fragmented OEM and dealer knowledge into a single intelligent search experience. From model comparison and EV range to service procedures and parts information, dealer teams can get an immediate answer to any question, spending less time searching and more time selling and servicing vehicles.
Built for the complexity of automotive operations, the platform delivers fast, reliable answers linked back to approved OEM source materials for accuracy and consistency. With multilingual support built in, OEMs can scale expertise more effectively across global dealer networks while gaining visibility into recurring questions, knowledge gaps and support needs.
Ask questions. Anytime. Anywhere.
Benefits
Fast, reliable answers when dealers need them
Enable dealers to resolve customer and operational questions faster with reliable answers delivered in the flow of work.
Scale operational expertise across the network
Help dealer teams onboard fasters, stay aligned with OEM processes and handle growing vehicle complexity with more confidence.
Turn dealer interactions into operational intelligence
Understand what dealers are asking, where knowledge gaps exist and where additional support or training may be needed.
Key Features
Unified knowledge management
Consolidate all technical documents into a single knowledge system, regardless of original language, so technicians no longer have to search across multiple sources for accurate information.
Inter-department usability
Supports salespeople, call-centre agents, technicians, and service advisors with tailored answers to specific queries.
Conversational AI interface
Technicians can interact naturally with a conversational AI interface that understands queries and provides accurate, clear responses for users.
Multilingual support
The AI scans documents in multiple languages and returns answers in the desired language, making it accessible for global operations.
Proprietary Gen AI for accuracy
Built on a proprietary Gen AI solution, Intelligence Centret ensures accurate, reliable answers with clear sourcing for parts and fitment information.
Proprietary Gen AI for accuracy
Built on a proprietary Gen AI solution, Intelligence Centret ensures accurate, reliable answers with clear sourcing for parts and fitment information.
Instant distribution of instructions by OEMs
New or updated OEM instructions can be uploaded in just a few clicks, in any language— fast- tracking knowledge delivery across the entire network.
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