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Within the first 2 weeks of using Superservice, I realised this program is an absolute game changer for a dealership.
Darrell Greer, Service Director
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With Triage, using the photo and video feature on the tablet, give the customer confirmation they are getting what they paid for.
Michael Vanaquoy, Master Technician — Clintons Toyota
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The ability to take digital pictures of the repairs needed on a customer’s car, and also be able to email that digital picture with a complete vehicle health check report to the customer, helps the customers a lot.
Dirk Dunham, Service Consultant — Larry H Miller Hyundai
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Superservice Triage is a profit generator. You sell more. It’s not just labour sales, it’s also parts and tyres, and it helps us sell across a number of departments.
David Sheldrake, Aftersales Director — Hexagon of Highgate BMW
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We’re giving that “small shop” feel again because we’re actually spending more time with our customers, who is the most important person in the circle anyway.
I think it builds a large trust with the customer. I can’t speak highly enough of Superservice.
Bruce Griffith, Workshop Manager — Toyota Escondido
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I would highly recommend Superservice to any other dealership as it eliminates paper waste, it increases productivity and decreases down time.
Mike Bailey, Master Technician — Larry H Miller Hyundai
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Using Superservice Triage, we can see our sales conversion rate at 50% and it's helped us to achieve an additional $73 per R.O.
Michael Stringfellow, Service Manager — Clintons Toyota
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With Superservice, we can quote fast and fill orders fast, and this all contributes to CSI and improvements to the parts department.
Jesse Posadas, Parts Manager —Larry H Miller Hyundai
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Superservice is a great tool to help us convey necessary, immediate and future service needs to our customers.
Jessica Fischer, ASM — Toyota Escondido
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Superservice is transformational. From workshop productivity, to the transparency with the customer, even the reporting and the bottom line profitability. We use it every single day.
David Lesaffre, Service Director — Hyundai
