grow sales &
customer retention

Harness the power of data analytics
to boost aftersales performance.

We combine data analytics and global aftersales expertise to inspire Automakers and Dealerships with insights that help reduce operational costs, grow sales and improve customer retention.


Data Management

We source, cleanse and standardise DMS and other disparate data to provide unique business transparency. Our powerful BI engine brings to light hidden data relationships to power big ideas.


Performance Insights

Drive incentives and loyalty programs with real-time insights into dealer performance and customer behaviour. Dealership dashboards allow tracking of lapsed customers, parts and service sales, productivity KPI’s and CSI.


Forecasting

Generate accurate demand forecasts for parts and service sales using VIN precise analytics that unleash the potential of transaction data. Easily map customers, discover patterns, and calculate inventory requirements.


Customer Experience

Build relationships with a VIN precise marketing engine that automates event driven satisfaction surveying, service retention programs, road side assistance registration, parts rebates and more.


Dealer Optimisation

Optimise and grow dealer performance with predictive analytics that drive dealer action plans, automate workflows, improve CRM processes and measure productivity and sales efforts.

Unlock the value of your data with trusted products and technology.

We help Automakers and Dealerships transform the way they operate and communicate with customers.
Our data-driven insights provide distinctive new capabilities to drive better decisions and more effective customer programs.

Data Solutions

  • Data collection & standardisation
  • DMS Integration
  • Parts master data extract
  • EPC-as-a-Service
  • Menus-as-a-Service
  • VHC / MPI work history
  • VIN API’s

BI & Advanced Analytics

  • BI Dashboards
  • Consolidated view of customer
  • Inventory analysis
  • Dealer network performance
  • Brand comparative reporting
  • Parts demand analysis: EPC + Menus
  • Equity mining

Predictive Marketing

  • Automated demand generation
  • Predict customer (VIN) requirements
  • Parts & Service lifecycle campaigns
  • Vehicle sales campaigns
  • Performance insights
  • Market segmentation
  • Customer categorisation

Connected Car Marketing

  • Telematics Integration
  • Data capture
  • Marketing automation
  • Predictive analytics
  • Telematics data broker

Dealer Workflow Portal

  • Customer retention analysis
  • Work flow integration (next steps)
  • Dealer visit reporting – brand audits
  • Customer surveying
  • OEM programs
  • RIM integration
  • Business Apps