After a tough couple of years, succeeding in today’s aftersales business is more challenging than ever before. Dealerships must reduce cost, sell more, make more on each sale and keep...
Read More
Technology and transparency are the best tools for service departments to repair the vehicle and their relationship with customers. A customer’s time is one of the most important things to...
Read More
During the global COVID-19 pandemic, the automotive industry was certainly among the hardest hit. The relationship between us and our vehicles is continuously evolving. Among the younger generations, disruptive mobility...
Read More
The automotive aftersales industry is adapting to the online boom E-commerce has revolutionized how consumers research and buy products online, but it has particularly proved its worth during the pandemic....
Read More
Making connections to improve the brand experience One of the primary goals of any company is synergy – connected thinking that links their business areas effectively and efficiently. For OEMs...
Read More
As digital transformation accelerates, we see an explosion in the availability of valuable automaker, dealership and customer data. With access to more data and intelligent vehicle information, automakers and dealerships...
Read More
Microcat EPC – Infomedia’s Biggest Investment to Date The global automotive industry is currently facing unprecedented market uncertainty and ground-shifting change. OEMs and dealerships from all over the world have…
In these uncertain times when new car sales are plummeting, many OEMs are looking to adopt new ways of working and growing their aftersales business with data analytics. One of…
Capturing New Opportunities with Connected Cars The rise of connected cars is growing exponentially and changing the automotive landscape, due to high consumer demands and rapid technology advances. We now…
Let there be no doubt, automotive retail is undergoing rapid and seismic transformation that will permanently change how OEMs, NSCs and dealers retain profits and engage customers. Drawing upon my…
