You are here » Support and training
Support & training
Bookmark this page
Site map
Contact us
Infomedia encourages all staff to play their part in environmental sustainability by creating positive change through establishing recycling programs, reducing paper usage and reducing energy and water consumption.
|
|
 Infomedia's core belief in continuous improvement of systems means that new and improved feature benefits need to be understood in order to take full advantage of them. Infomedia's diversified training solutions include provisions for: - training new staff;
- keeping existing staff up-to-date with product technology;
- frequently asked reference questions.
Infomedia understands that to be a successful global company you must service and support your customers in their time zone and in their local language. With a multilingual Customer Service Centre servicing customers during their local business hours, the company truly operates around the globe and around the clock.
The following are examples of training materials available with Infomedia products: - Frequently Asked Questions - a concise, easy to read document with answers to the most common questions from users.
- Installation Manual - full details on how to install the product.
- Quick Start Guide - a guide to speed users on their way to learning the system.
- Release Notes - supplied with each new release of a product, these notes provide details on new features and functionality added to the product.
- Help files - fully indexed, searchable help files. They are updated regularly to reflect enhancements to the product and most international languages are supported.
- Hot Tips - developed by Infomedia's Education Services department Hot Tips are a free online training resource for users. Specifically, they are a series of regularly distributed training tips that are designed to help users in developing and improving their product skills. The tips are published on the internet and a notification is distributed by email to the subscriber list. Regular tips keep training at the front of users' minds, while delivering a one-point lesson that users can apply immediately.
For support on using Infomedia products please visit our specialised website
|
|
Latest news
Infomedia Annual Report24 Sep 2009
The Company’s current Annual Report is now available. This year’s Report, as well as Report’s from previous years, and Quarterly Reports are all available. Infomedia Appoints Director of Global Sales and New Business Development30 Jul 2009SYDNEY – Infomedia Ltd has appointed Warren Webermin to the position of Director of Global Sales and Business Development.
|