“In all the years I have partnered with Infomedia, they have always offered a consistent and seamless approach to training, implementation and on-boarding. They are a preferred supplier as their systems are so simple to use. Customer service, training and support is excellent.”
– Magnus Hoverberg, Aftersales Business Development Manager, Mitsubishi Sweden
“I identified an Online Booking System requirement at Mitsubishi in order to improve workshop efficiencies. Remembering past successes delivered with support from Infomedia in my former roles, I approached them for help to create a solution to simplify pricing, transparency and data management throughout our dealer network.
We are rolling out Infomedia’s Superservice Connect (OBS) to the dealer network over the coming months, which will link to Superservice Menus to give VIN specific dealer pricing online 24/7/365.”
Magnus formerly worked at Hyundai and Citroën Sweden; he has been an advocate of Infomedia’s solutions for over 20 years!
“In all the years I have partnered with Infomedia, they have always offered a consistent and seamless approach to training, implementation and on-boarding. They are a preferred supplier as their systems are so simple to use and the customer service, training and support is excellent.”
When introducing dealers to the new Superservice Menus, Magnus presented his teams with a calculator, notebook, pen, parts catalogue and a labour time list, he then promptly threw everything in the bin exclaiming, “All of these items can now be disposed of, Superservice Menus is going to be a revelation to you in terms of time saving and simplifying your jobs!”
As well as obvious advantages to workshop staff and dealerships, the National Sales Centres are also benefiting from the solutions:
“Not only does Superservice Menus simplify the dealer’s jobs, it also enables us at the NSC to adapt our service, repair and accessory manuals easily, giving us control and consistency across dealers in the whole network.”
Magnus concludes with, “I have done, I would, and I will continue to highly recommend Infomedia.”
Magnus Hoverberg, Aftersales Business Development Manager – Mitsubishi Sweden