Global Leaders in Parts and Service Software

250,000 Users | 186 Countries | 50 OEM Brands | 40 Languages

 

Service Selling Software

VIN-precise automation to increase
profits and customer satisfaction

 

Infodrive - Nidasu

Data Analytics to Grow Sales & Customer Retention

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Parts

Sell more parts, more efficiently with Infomedia’s industry-leading parts selling platform and Electronic Parts Catalog

 

Service

Increase sales and customer retention with Infomedia’s industry-leading Service Quoting and eMPI software

 

Data Insights

Combine data analytics and global aftersales expertise to reduce operational costs, grow sales and improve customer retention.

 

Investors

Infomedia Ltd is an Australian public company which listed on the Australian Stock Exchange in August 2000 (ASX code ‘IFM’).

 

Careers

Energy, strong corporate culture and a commitment to innovation, is what makes the Infomedia team so successful.

Our innovative enabling technology helps our OEM and dealership partners measurably improve productivity, profitability and customer retention.

Adding value to the aftersales ecosystem

Global

Automaker

Infomedia’s global footprint and localised solutions empower Automakers to offer a consistent brand experience in every dealer, regardless of size or location around the world.

Regional

National Sales Company (NSC)

Data-driven solutions provide critical parts and service information to run effective parts distribution operations and drive customer experience programs across the dealer network.

Local

Dealership

Integrated technology powered by genuine OEM data to boost productivity and sales. Staff can deliver ‘digital-first’ customer care that promotes trust, pricing transparency and brand loyalty.

Our customers

The support we’ve received from Infomedia has been terrific. From the onsite installation to the telephone calls that we make, the live chat, emails, and the coaching has really helped us maximize the ROI on this investment

David Lesaffre, Service Director — Larry H Miller Hyundai

We have found Infomedia to be an excellent working partner, always willing to take ‘on-board’ the views and opinion of their users. We would not hesitate in recommending Infomedia to any prospective partner.

Roy Marshall, Aftersales Director — Daihatsu

The training and support offered by Infomedia and the team was, and is, also very strong.

Alan Farrell, National Parts & Accessories Manager — Kia Motors (UK) Ltd

Infomedia is a very reliable and professional business partner in the sense of providing the necessary support for the overall operation of the Superservice Menus program.

Georg Jørgensen — Hyundai Bil Import A/S

The invaluable help we received from Infomedia during both the launch phase and from the Customer Service team, has helped us to entice our dealers to use SSM since its introduction.

Olivier Maquaire Miroux, After Sales — Hyundai Automobiles France

We have been very happy about the good service which Infomedia has given us, and having this SSM program has made us as efficient as possible.

Jarmo Pirilä, Service Manager — Hyundai Motor Finland Ltd.