Connecting parts and service

Industry-first parts automation.

To help OE dealers optimise the identification, quoting and ordering of parts, we’re introducing ground-breaking collaboration between Microcat Live™ cloud-based EPC and Superservice Menus™ VIN-precise service selling system. Welcome to a new era of aftersales performance!

These two powerful tools work together to exchange VIN and parts information, improving workshop process and bridging the communications gap between parts and service tasks. The integration works intuitively using a simple one click integration feature.

Efficiency for your staff.

At the click of a single icon, VIN-precise parts lists can be instantly transferred from Superservice Menus to the Microcat Live order screen. Using the genuine OEM service information from Superservice Menus, the transferred parts are all VIN-specific, pre-interpreted, and include part number, description and quantity. Parts lists from Superservice Menus contain all the required parts according to OEM repair information, not just the primary or causal part. This helps dealership staff to reduce interpretation errors, quote accurately and eliminate lengthy discussions with customers or technicians about parts applicability. It creates unrivaled accuracy and automation in the way dealership staff manage parts requirements. VIN-specific parts can also be transferred from Microcat Live into Superservice Menus, to price additional parts not contained within Superservice Menus’ repair information.