We continue enhancing Superservice Connect so that it remains at the forefront of your Service Department. Here are a few highlights of what’s new, along with some future improvements, that will help your dealership provide a better service to your customers:
Dealer Portal: Create & Edit Appointments on One Screen
We have improved the workflow of creating and editing an appointment in the dealer portal, by eliminating the need to navigate between different screens. By consolidating everything on to one screen, users will now have an easier, more efficient process.
May 2023
Customer Portal: Add Registration Number (Excl. Nissan Europe) and Company Name to Contact Details
When customers create an appointment, they can now add/edit their registration number or company name, which will be included in all customer email notifications for easier vehicle identification.
Customer & Dealer Portal: Date Selector
We have included a new date selector to make it easier for both dealers and customers to create appointments months or years ahead.
We hope you enjoy the latest updates to Superservice Connect. Need help or have any questions? Feel free to get in touch with our customer support team!