Check out the new features and updates to Superservice Connect that will help dealerships provide a higher level of service to customers:
NEW: Phone Number Validation
For greater accuracy, phone numbers will be validated for all countries and regions, and will automatically format in real-time as users enter each digit.
NEW: Additional Repair Information
Whenever a list of repair operations is available to be chosen from, users can now click on the information icon to view more details:
NEW: Operation Pricing Warning
To prevent underquoting to customers, any service or repair operation that’s missing pricing, will now be displayed as ‘Not Priced’.
A ‘Warning’ message will also be presented to the customer to indicate that the price hasn’t been finalised.
UPDATE: Appointment Total
For a better customer experience, the appointment total is now grouped together and displayed within the ‘Service and Repairs’ section of the Appointment Summary.