"Using Superservice has increased our parts and service sales 34% and our dollars per RO are up over 18%" — Abe Razick & Adli Kakish, Co-Owners, Hyundai of Yuma, AZ Fastest…
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With customers having so many different options and choices out there in relation to servicing and repairing their vehicle, it’s absolutely imperative that dealerships focus on improving their Service Department…
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“With Superservice Triage we’ve managed to lift our conversion rate up and over 55%. This has helped us with an increase in parts and labour sales to an additional $185…
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Dealerships are aware of the importance of engaging with the customers and providing great customer service in order to increase Aftersales revenue. While providing free coffee and Wi-Fi might make…
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Dealership Overview: Marshall Volvo 450 Repair Orders per month 5 Workshop Technicians plus 1 Apprentice 2 Service Advisors 1 Workshop Controller Goals: Grow the profitability and productivity of the Service…
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In the motor trade, it’s vital to find effective ways of building great relationships with your customers. Customers who feel valued are more likely to return to your dealership, so…
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Next-generation technology, powerful information management features and easy-to-use functionality deliver success for Van Horn Hyundai. Van Horn Hyundai is a mid-America dealership that has been serving the community in and…
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For the past couple of articles in this blog series, we have been discussing a topic that’s important to our customers: customer retention. In the last article, we stressed the…
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Superservice Increases Productivity and Service Sales, Provides Intuitive Functionality, Enhances Customer Satisfaction and More for Toyota of Glendora, CA. Situated in the car-capital of sunny southern California, just down the…
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In last week’s blog series, we discussed about how two-thirds of vehicle service is lost after the third year of warranty, and how Aftersales processes needs to be improved in…
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